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Frequently Asked Questions
What is collagen and what does it do?
Collagen is the most abundant protein in the body. It supports skin elasticity, helps reduce signs of aging, and promotes healthy joints.
How to use collagen supplements?
Collagen supplements come in powder, capsule, or liquid form. Powder can be mixed with water or another beverage, and capsules should be taken with water. Always follow the recommended daily dose and the instructions on the product label.
Who can use collagen or dietary supplements?
Collagen supplements are suitable for anyone wanting to support skin health, ease joint discomfort, or reduce signs of aging. Pregnant or breastfeeding women, and individuals with specific health conditions, should consult a doctor before use.
Does taking collagen have any side effects?
Collagen supplements are generally safe for most people. However, some individuals may experience allergic reactions or digestive discomfort.
What are the effects of collagen supplements on the skin?
Collagen supplements can boost skin hydration, enhance elasticity, and reduce the appearance of fine lines. Regular use may support healthier, more radiant-looking skin.
What is the best time to take collagen supplements?
You can take collagen supplements in the morning on an empty stomach or before bedtime. Try different times to see what works best for your personal routine.
Is it safe to use collagen supplements alongside other supplements?
Yes, collagen supplements can usually be taken with other vitamins and minerals. Vitamin C is especially helpful as it supports collagen production. If you are taking multiple supplements, it’s best to consult your healthcare provider.
How long does it take for collagen supplements to show results?
The effects of collagen supplements vary between individuals. In general, with consistent use, noticeable results may appear within 4 to 12 weeks.
Can I get more information about the ingredients of your products?
Yes! Detailed information about the ingredients of our products is available on each product page. You can also contact our customer support team for further assistance at uk@nutrafine.com.
Is it okay to take collagen on an empty stomach?
Yes, collagen supplements can be taken on an empty stomach. Some people prefer this method to enhance absorption, but it can also be taken with meals depending on your personal routine.
Does Nutrafine collagen come with a spoon inside the box?
Yes, a spoon is included inside the box.
How and when should Nutrafine Sleep Gummy be used?
It is recommended for adults and children aged 11 and above to take 2 chewable gummies per day. They should be taken half an hour before bedtime, and no later than 10:00 PM.
How and when should Nutrafine Immune Support Gummy be used?
Not recommended for pregnant or breastfeeding women, and not suitable for children under 12. It is recommended that adults and children over 12 take 2–3 chewable gummies per day.
How and when should Nutrafine Hormonal Balance Gummy be used?
It is recommended that adult women take 2 chewable gummies per day.
How and when should Nutrafine Relax Gummy be used?
The recommended daily dose is 2 chewable gummies per day for adults. The daily dose should not be exceeded.
How and when should Nutrafine Skin & Hair Gummy be used?
The recommended daily dose is 2 chewable gummies per day for adults. The daily dose should not be exceeded.
About Payment and Shipping Processes
Which shipping company do you use for deliveries?
Your orders are delivered via ...
Can I return a product after opening its package?
The original package/products in your order must be unused and undamaged. Returns of products whose resale value has been compromised will not be accepted. Nutrafine does not accept returns that were not sent in the special Nutrafine shipping box.
How long after a return will the refund be reflected in my account?
The returned products are checked for compliance with the return conditions. Provided that the product reaches us within the legal period, your return will be processed within 1 week from the date of request. The fees for accepted returns are also forwarded to the bank within this period. This process is entirely dependent on your bank, and www.nutrafine.com has no authority to intervene with your bank.
Are my credit card details secure?
Yes! Our payment system, Shopify Payments, is PCI-DSS certified, and your credit card information is fully secure during the payment process.